Logistics Complaint Guidance

In the event of any logistical concerns related to your orders, please follow the outlined steps below for efficient resolution:

Utilize Tracking Information:

Begin by reviewing the tracking information provided for your order.Initiate contact with the logistics company associated with your shipment.This direct approach is often the quickest way to address and resolve logistical issues.

Refer to the Logistics Complaint Guide:

Consult the Logistics Complaint Guide for comprehensive assistance.This guide is designed to provide detailed instructions and support for navigating and resolving logistical challenges.

Submit a Claim via Email:

If, after reviewing tracking information and consulting the guide, the issue persists, gather necessary information.Prepare details such as your customer ID and order tracking number.Submit a claim to support@jlcpcb.com, providing a clear description of the issue.

Our support team will promptly address your concern and work towards a resolution.

By following these steps, you ensure a systematic and effective approach to resolving any logistical issues associated with your orders. We are committed to providing timely and satisfactory solutions to enhance your overall experience with our services.