How to Track My Order

To monitor the progress of your order, follow these steps:

1. Access Your Order History:

Log in to your account and navigate to the "Order History" section. This page will display a comprehensive list of your previously placed orders, each accompanied by its current status.

2. Check Order Status:

Examine the "Product Files" column for file review status and the "Order Status" column for the overall status of your order. For detailed information, click on "Order Details."

3. Track Production Process:

Once your order enters the production phase, utilize the "Production Progress" feature to monitor the process in real-time.

4.Track Shipment Status:

Upon completion of the shipment processing, you will receive an email notifying you of the shipping status along with a tracking number. Alternatively, visit our website and select "Shipment Tracking" to monitor the whereabouts of your parcel.

By following these steps, you can stay informed about every stage of your order, ensuring a transparent and efficient tracking process.